Clearing Your Cache

  How-Tos, WordPress, WP Engine

Caching is the process of saving some of the information in your browser when you visit a website. That’s why a website often loads more quickly after you’ve already visited it.

Here we’ll discuss how to clear two types of caching: Your browser caching and your back-end caching if your site is built on the WordPress platform.

If your website doesn’t show a revision you completed or is not aligning properly, the problem often lies in the cache. Clearing the cache fixes certain problems, like loading or formatting issues.

Browser Caching: 

Each browser has its own steps for clearing the cache. Below are helpful tips to clear your cache on different browsers:

Google Chrome

  1. Click the three dots in the upper-right corner
  2. Click on Settings
  3. Scroll down to Privacy and Security and click Clear browsing data
  4. Choose a date range
  5. Click the box for Cached Images and Files
  6. Click the blue button that says Clear data

If these instructions don’t match up with what you’re seeing on your browser, you might have a new version. Please see Google Support for updated information. 

Mozilla Firefox

  1. Click the menu button and select Preferences.
  2. Select Privacy and Security
  3. In the Cookies and Site Data section, click Clear Data
  4. Click the box for Cached Web Content
  5. Click the Clear button

If these instructions don’t match up with what you’re seeing on your browser, you might have a new version. Please see Mozilla Support for updated information. 

Apple Safari

  1. You can delete Safari’s Browser cache through a keyboard shortcut: [CMD] + [ALT] + [E]
  2. If you prefer, you can click on Safari in the top left corner of the screen
  3. Click on Preferences from the drop-down menu
  4. In the new window, click on the Privacy tab and select Remove All Website Data
  5. Click Remove Now in the pop-up window

If these instructions don’t match up with what you’re seeing on your browser, you might have a new version. Please see Apple Support for updated information. 

Microsoft Internet Explorer

  1. In Internet Explorer, select the Tools  button, point to Safety, and then select Delete browsing history.
  2. Choose Cached images and temporary Internet files, and then select Delete.

If these instructions don’t match up with what you’re seeing on your browser, you might have a new version. Please see IE Support for updated information. 

Microsoft Edge

  1. Open Microsoft Edge, select Menu (3 dots icon on top right corner of the browser) > Settings > Privacy & services.
  2. Under “Clear browsing data,” Choose what to clear.
  3. Select the check box for “Cached images and files” and “Cookies and other site data” and then select Clear.

If these instructions don’t match up with what you’re seeing on your browser, please see Edge Support for updated information. 

WordPress

If your site is on the WordPress platform, you can clear the back-end cache doing these steps:

WP Engine

    1. Log in to your website’s wp-admin dashboard
    2. Click on the WP Engine plugin tab
    3. Scroll down, click Purge All Caches
    4. Further Instructions on WP Engine 

WordPress Plugins

Plugins and themes will often cache content as well, which can cause old data to be stored and served. Some common plugins are Autoptimize, WP Fastest Cache, WP Minify, WP Super Cache and Fast Velocity Minify. https://wpengine.com/support/cache/

  1. Log in to your website’s wp-admin dashboard
  2. Click on the Plugins tab

 

3. Scroll to find your plugin and click on Settings
4. Scroll to the bottom and click Save Changes and Empty Cache